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Damage notification, Warranty, Repair

Damage notification, Warranty, Repair

You will help us with the processing by sending the important information for us right away with the notification. This facilitates the processing, reduces further enquiries and speeds up the process.  Mandatory fields are marked with *. Thank you for your support, your ophelis Service Team.

    Customer name/customer number *
    Order no. *
    Item no. on the delivery bill
    Quantity *
    Description of defect or damage *
    Time of damage assessment
    Photo of product label – placed on the inside/bottom of the product *
    Quality certificate (jpg, png, pdf)
    Photo of the damage/problem
    Photo of the damage/problem
    Photo of the damage/problem
    Photo of item on delivery bill – on which the complaint is noted



    Item no. on the delivery bill
    Quantity
    Description of defect or damage *
    Time of damage assessment
    Photo of product label – placed on the inside/bottom of the product *
    Quality certificate (jpg, png, pdf)
    Photo of the damage/problem
    Photo of the damage/problem
    Photo of the damage/problem
    Photo of item on delivery bill – on which the complaint is noted



    Item no. on the delivery bill
    Quantity
    Description of defect or damage *
    Time of damage assessment
    Photo of product label – placed on the inside/bottom of the product *
    Quality certificate (jpg, png, pdf)
    Photo of the damage/problem
    Photo of the damage/problem
    Photo of the damage/problem
    Photo of item on delivery bill – on which the complaint is noted



    Name of contact person for queries *
    Phone incl. country code *
    E-Mail *

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